We were recently contacted by Lawyer and Solicitors Redman’s, a large law firm based in London regarding there Office365 setup. They had been migrated to Office 365 by one of the so called large Microsoft Partners. However once Redmans email were up and running through Office 365 they were having a lot of difficulty getting any support.
Redmans notice that we provided FREE Office 365 advice and after spending a lot of money with there initial partner didn’t want to waste any more money without understanding what we could do and also how they could use Office365 to help support there business.
After our FREE Assessment we were shocked at the state Office365 was left in. DNS entries were missing, licenses were being used on accounts that should have been setup as “shared mailboxes”. Redmans hadn’t been told what they could use SharePoint for and they didn’t even know they had access to Lync. A old email domain hadn’t even been migrated to Office365 because the partner had told the client that two domains were supported.
The worst thing about the Redmans story is that this isn’t the first time we have discovered such a bad Office365. Many so called Partners are just interested in the initial migration and then either don’t want to provide any additional help or don’t have knowledge or skills to implement the other Office365 services. Our experience shows this is generally because many partners are come from “Email” support backgrounds so while they are comfortable with the initial email migration, they simply don’t understand what SharePoint really does or have any idea how to setup the system for maximum benefit.
This is one are Purenetworking are different, we not only have Email experts but also SharePoint developers, Access database gurus and Lync Telephony skills. We are one of the few Microsoft partners that focus purely on Office 365 and this means that if you work with us, you know you are good hands.
If you feel you need advice on how you can get the most our of your Office 365 setup then let us know.